---
title: "Enums"
slug: "enums"
updated: 2026-05-10T12:50:46Z
published: 2026-05-10T12:50:46Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.commbox.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Enums

### ModuleType

GENERAL = 0 CUSTOMER_SERVICE = 1 FACEBOOK_PAGE_CONNECTOR = 3 STATIC_CONTENT = 4 MAILBOX_CONNECTOR = 6 YOUTUBE_CONNECTOR = 7 TWITTER_CONNECTOR = 8 CHAT = 9 WEB_SYNDICATION_CONNECTOR = 10 FACEBOOK_MONITOR_CONNECTOR = 11 WHATSAPP = 13 SMS = 14 VOICE = 15 SSO = 16 MANAGE_CLIENT_CUSTOMIZATIONS = 17 APPLE_APPSTORE_REVIEWS = 18 GOOGLE_PLAY_REVIEWS = 19 INSTAGRAM_CONNECTOR = 20 CONTACT_US = 21 CUSTOMER_SATISFACTIONS = 22 AUTOMATION_SCRIPT = 23 INTENTS = 24 INTERACTIVE_NAVIGATOR = 25 WEBRTC_VIDEO_CHAT = 26 WEBRTC_AUDIO_CHAT = 27 FORMS = 28 CUSTOMER_VERIFICATION = 29 DYNAMICS_CRM_CONNECTOR = 31 CUSTOM_FIELDS = 32 RIGHTNOW_CRM = 33 RULES = 34 EXTERNAL_CONTACTS = 35 WORKING_HOURS = 36 CUSTOM = 37 FACEBOOK_MESSENGER = 38 MAINTENANCE = 39 PRIVACY_AND_SECURITY = 40 AUTO_ASSIGN = 41 TWO_FACTOR_AUTHENTICATION = 42 THEMES = 43 TELEGRAM = 44 GOOGLE_MY_BUSINESS = 45 SAP_CRM = 46 SLA = 47 PUSH_NOTIFICATIONS = 48 SYS_AID = 49 WORKFLOW = 50 GOOGLE_TRANSLATE = 51 PRIORITY = 53 JIRA = 54 GOOGLE_BUSINESS_MESSAGES = 55 BI_CUSTOM_REPORTS = 57 SALESFORCE = 58 AI_ASSISTANT = 59 API = 60 ZENDESK = 61 WEBHOOKS = 62 COMMSITE = 63 EMARSYS = 64 TEAMS = 65 HUBSPOT = 71 HTTP_MIRROR_MODULE = 72 MEDIA = 72 DASHBOARD = 73 DBU_COLLECTOR = 74 OPEN_SEARCH = 75 MASTER_AWS_ACCOUNT_API = 80

### ObjectChildType

Text = 0 Link = 1 Photo = 2 Video = 3 Conversation = 4 Mail = 5 Audio = 6 Location = 7 voice = 8 Review = 9 Form = 10 System Message = 11 Option = 12 InputData = 13 Contacts = 14 Album = 15 TemplateMessage = 16 CampaignMessage = 17 SurveyMessage = 18

### ObjectStatusType

Open = 1 Resolved = 2 Forward = 3 Irrelevant = 4 Deleted = 5 Forward Reply = 6 Draft = 7 In Process = 8 Scheduled = 9 Follow Up = 10 Automated = 11 Sent = 13 Archive = 14 Pending = 15

### StreamType

CUSTOMER_SERVICE = 1 FB_PAGE = 3 FB_MONITOR = 4 FB_GROUP = 5 TWITTER_USER = 6 EMPTY = 7 YOUTUBE_CHANNEL = 8 MAILBOX = 10 CHAT = 11 WEB_SYNDICATION = 12 WHATSAPP = 14 SMS = 15 VOICE = 16 APPLE_APPSTORE_REVIEWS = 17 GOOGLE_PLAY_REVIEWS = 18 INSTAGRAM_USER = 19 WEBRTC_VIDEO_CHAT = 20 WEBRTC_AUDIO_CHAT = 21 FORMS = 22 GENERIC = 23 FB_MESSENGER = 24 TELEGRAM = 25 GOOGLE_MY_BUSINESS = 26 GOOGLE_BUSINESS_MESSAGES = 28 SALESFORCE = 29 COMMSITE = 30

### StreamProviderType

Commbox = 0 Facebook = 1 Twitter = 2 YouTube = 3 Mail = 4 Telephone = 5 Anonymous = 6 WhatsApp = 7 Web = 8 AppleAppStore = 9 Instagram= 10 Google = 11 Telegram = 12 GoogleMyBusiness = 13 Microsoft365 = 14 Gmail = 15 WhatsAppCloud = 16 Salesforce = 17 Twilio = 18 SIP = 19 BSUID = 20

### ObjectActivityType

Remark = 1 StatusChange = 2 Forward = 3 ForwardReply = 4 StreamChange = 5 AssignChange = 6 UpdateObjectTag = 7 FollowUp = 8 UpdateObjectIntent = 9 Attachment = 10 RuleExecuted = 11 Custom = 12 UpdateObjectPublicity = 13 Debug = 14 InvalidExtensionFile = 15 InvalidFileSize = 16 DisallowedFileUpload = 17 inactivityLogout = 18 ParticipantChange = 19 TargetStreamChange = 20 ConversationSummary = 21 LogError = 22 RedactChild = 23 EditConversationSummary = 24 CallRecord = 25 VideoRecording = 27

### StreamAvailabilityState

InWorkingHours = -1 NotActive = 0 Available = 1 OverLoaded = 2 UnAvailable = 3

### StreamStatusType

Inactive = 0 Active = 1 Pending = 2

### Presence Types

Active = 1 Busy = 2 Away = 3

### User Permission Types

Unauthorized user = 0 Normal - Customer communicating with agent = 1 Agent = 2 Admin = 3 Bot = 5

### Tags Types

Tag = 1 Goal = 2 Miss = 3 Support Tag = 4 Topics Tag = 5 Intents = 100 Customer Satisfaction = 101 SLA = 102 Customer Satisfaction Open Answer = 103