New User
  • 02 Aug 2022
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New User

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  • PDF


This article will explain how to add new users to the CommBox Agent Workspace.


Stage 1: Create the new user account

1. we will first need to open the settings page, accessible from the Settings icon on the lower-left hand corner of the screen.

2. After this, click on Users.

3. Once redirected, click on the add new user icon. 

4. The window displayed in the screenshot below will appear:

5. Fill out the relevant information required (all mandatory fields are marked with an *)

6. Once completed to the creator’s satisfaction, click on Save.

Stage 2: Verify the new user account

1. An email will be sent to the user’s email address, requesting them to log in and verify the account (as seen in the screenshot below).

Graphical user interface, text, application, email  Description automatically generated

2. Click on Confirm Your Account.

3. You will be redirected to the CommBox Agent Workspace login page.

4. Log in using the login details provided to you by the creator of the user.

Graphical user interface, application, Teams  Description automatically generated

5. Give the system several minutes to recalibrate and update, refreshing the system if necessary.

6. Go to the Users list.

7. If the account has been successfully verified, the user should appear as in the screenshot below:

Graphical user interface, text, application  Description automatically generated

Now you should be good to go!

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