---
title: "Google Play Reviews FAQs"
slug: "google-play-reviews-faqs"
updated: 2022-11-08T08:19:32Z
published: 2022-11-08T08:19:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.commbox.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Play Reviews

### **1. Can you respond from the CB system to reviews on Google Play Reviews?**

Yes, you can respond from the Agent Workspace to customer reviews on Google Play Reviews.

### **2. Does the Agent Workspace function in real-time with Google Play Reviews?**

Yes, the CB system functions in real-time with the Google Play Reviews platform.

### **3. How often does the Agent Workspace synchronize with Google Play Reviews?**

The Agent Workspace synchronizes automatically every 30 minutes unless it is set to function otherwise for an individual client.

### **4. Does CB system's initial connection with Google Play Reviews collect all the posted reviews?**

Yes, generally the Agent Workspace will display all of the reviews, but only from the last 30 days.