Input fields - In this area, you will define which fields the end customer will be required to enter to proceed, and which will not.
For example, first name, last name, email address, etc. The customer info card will also define these fields in the conversation itself on the agent side.
Force silent login - Logging in without entering identification details through early identification of more information within the URL.
Adding a password to an email - If an email is set in the input fields, a password will also be requested.
Unique ID (optional) - A unique ID is one of the input fields that, if selected above, will display the text set here and enter it in the Unique ID field on the customer details tab on the system administrator’s account.
Select the subchannels you want your customers to choose from - These are the sub-channels the end customer will see upon receiving the entrance prompt to your chat.
This setting allows you to restrict their display to internal use only.
Always enforce login with a CAPTCHA Test - Toggle this option on/off to require all users to pass a CAPTCHA test before access is granted successfully.
Select the subchannel you want your customers to choose from - choose which sub-channels you want the customers to be able to access or not.