---
title: "WebRTC Video Call Recording"
slug: "webrtc-video-call-recording"
updated: 2026-05-13T07:29:53Z
published: 2026-05-13T07:29:53Z
canonical: "help.commbox.io/webrtc-video-call-recording"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.commbox.io/llms.txt
> Use this file to discover all available pages before exploring further.

# WebRTC Video Call Recording

## Overview

CommBox supports recording for WebRTC video calls, allowing organizations to capture, store, and retrieve video conversations for operational, compliance, training, and quality assurance purposes.

When a recording is completed, the system automatically creates a dedicated activity entry linked to the relevant object, making recordings accessible through the existing Activities API infrastructure.

---

## Recording Activity Type

| Activity Type | Description |
| --- | --- |
| activityType=27 | WebRTC Video Call Recording |

This activity is automatically generated once the recording process finishes successfully.

### Retrieving Recordings via API

Recordings can be retrieved using the existing Activities endpoint: `GET /objects/{objectId}/activities?activityType=27` The endpoint returns all recording-related activities associated with the specified object.

### Response Metadata

Each recording activity includes detailed metadata about the recorded session. Example Response

```
{
  "activityType": 27,
  "recordingType": "video",
  "recordingUrl": "https://s3.amazonaws.com/recordings/example.mp4",
  "duration": 542,
  "timestamp": "2026-05-13T09:14:22Z",
  "fileSize": 104857600
}
```

### Metadata Fields

| Field | Description |
| --- | --- |
| recordingUrl | Full S3 URL or presigned URL to access the recording file |
| duration | Total call duration in seconds |
| recordingType | Recording type. Current value: "video" |
| timestamp | Timestamp indicating when the recording was created |
| fileSize | Recording file size in bytes |

### Recording Storage & Access

The **recordingUrl** field may contain either: • A direct S3 file URL • A presigned URL with temporary secure access permissions This enables flexible integration with external storage policies and secure file delivery mechanisms.

---

## Common Use Cases

Organizations can use WebRTC call recordings for: • Quality assurance and agent evaluation • Compliance and audit requirements • Training and onboarding • Customer dispute resolution • Operational monitoring and review

## Notes

• Recording activities are created only after the recording process completes successfully. • Video recordings are linked to the relevant object activity timeline. • Existing API authentication and permission models fully apply to recording retrieval.