Get Manager Presence

  • Published on Aug 6, 2025
  • 1 minute(s) read
  • EM
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Get
/managers/{MANAGER_ID}/presence

This API returns the Presence status(es) of a specific agent.
The Manager (agent) Id is a required path parameter.

Security
HTTP
Type bearer

API key is needed to authorize requests. You can get your API key via the management console.
A Bearer Token is needed to be set in the Authorization header of every API call.
For additional support you can contact us.

Path parameters
MANAGER_ID
Required

Manager ID. This is a commbox generated number

Responses
200

OK

Expand All
object
status
string
Example200
description
string
ExampleOperation successful
response_time
string
Example2024-08-06T07:51:52.2581942Z
data
object
presence_type
integer
Example1
type_id
integer
Example1
name
string
ExampleActive
400

Bad Request - The request could not be understood by the server. Incoming parameters might not be valid

401

Unauthorized - The supplied credentials, if any, are not sufficient to access the resource

404

Not found - The requested resource is not found

429

Too Many Requests - Too many requests have been made in a short period of time (Throttling)

500

Server Error - The server could not return the representation due to an internal server error

501

Not Implemented - The requested operation is not supported