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2023
8 Articles
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Written by
Elad Munitz
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March 2023 Release Notes
2023 Release Notes Release Date: February 22, 2023 New – Rich Text Capabilities for Emails and Chat Conversations Improved Communication Agents can now add bold, italic, and underlined texts, links, and knowledge base items to...
Written by
Elad Munitz
Updated on : 15 Mar 2023
April 2023 Release Notes
2023 Release Notes Release Date: March 26, 2023 New – Users Table – Bulk Actions Management Tools We added a new tool to the Users Table that enables you to perform actions on multiple users simultaneously, such as moving...
Written by
Elad Munitz
Updated on : 05 Jul 2023
May 2023 Release Notes
2023 Release Notes Release Date: May 2, 2023 New – Artificial Intelligence Services AI Assistant (module) - Beta Version CommBox is proud to introduce a new category of artificial intelligence services for our industry. C...
Written by
Elad Munitz
Updated on : 02 May 2023
June 2023 Release Notes
June 2023 Release Notes Release Date: June 6th, 2023 New – Salesforce Integration Integration The Salesforce/CommBox integration enables users to seamlessly use Salesforce’s powerful CRM to manage day-to-day sales and ser...
Written by
Elad Munitz
Updated on : 31 May 2023
July 2023 Release Notes
2023 Release Notes Release Date: July 5th, 2023 New – Priority ERP Integration Integration The Priority ERP/CommBox integration complements the business resources management tools of Priority ERP with the customer-facing co...
Written by
Elad Munitz
Updated on : 28 Sep 2023
August 2023 Release Notes
2023 Release Notes Release Date: August 1st, 2023 New – A New Approach to Teams Management Teams The new Teams section is part of a more extensive revamping process introducing capabilities that focus on improving permiss...
Written by
Elad Munitz
Updated on : 31 Aug 2023
September 2023 Release Notes
2023 Release Notes Release Date: September 5th, 2023 New – Microsoft Dynamics 365 Integration Integration The CommBox integration enables agents to seamlessly use the powerful Microsoft Dynamics 365 to manage day-to-day sal...
Written by
Elad Munitz
Updated on : 31 Aug 2023
October 2023 Release Notes
2023 Release Notes Release Date: October 10, 2023 New – Theme color UX We changed our theme color from purple to blue, which is a part of the revamping of our product in all its aspects. The new color will fit our new website th...
Written by
Elad Munitz
Updated on : 29 Sep 2023
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