1. Does the Agent Workspace function with the App Store in real-time?

No, the Agent Workspace does not function in real-time with App Store Reviews platform.

2. How often does the Agent Workspace synchronize with the App Store Reviews platform?

The Agent Workspace synchronizes automatically every 60 minutes unless it is set to function otherwise for an individual client.

3. Does CB system's initial connection with App Store Reviews collect all of the reviews?

Yes, generally the system will display all of the reviews, but only from the last 30 days.