March 2025 Release Notes Release Date: March 4th, 2025 Release Notes Publication: February 25, 2025 New – AI Performance Testing Knowledge base, AI The CommBox AI Autonomous Agent is designed to deliver highly accurate and rel...

February 2025 Release Notes Release Date: February 4th, 2025 Release Notes Publication: January 28, 2025 Enhancement – One-Time Use Ticket Authentication Token Security [Customer Requested Feature] Ticket authentication a...

January 2025 Release Notes Release Date: January 7th, 2025 Release Notes Publication: December 31, 2025 New – New Integration – Oracle Service Cloud Integration [Customer Requested Feature] Oracle Service Cloud (formerly R...